How do the massagers work?
The foot and knee wraps combine warming comfort, variable massage settings and supportive compression. Start gently and follow the guide supplied with your product.
SoothVia information
Frequently asked questions.
Straightforward answers about the product, your order and everyday use.
What products are in the collection?
The Heating Foot Massager and Heating Knee Massager are available now. The Soothing Roll-On Lotion and Manual Foot Roller Set are coming soon.
Are the massagers suitable for everyone?
Consult a qualified healthcare professional before use if you are pregnant, have reduced sensitivity, circulation concerns, an implanted electronic device, another medical condition or are unsure.
How do I clean a massager?
Switch it off and disconnect charging accessories before cleaning. Wipe with a soft, slightly damp cloth and never submerge the wrap or use it in a wet environment.
Can I change or cancel my order?
Email support@soothvia.com as soon as possible. Once fulfilment has started, changes may no longer be possible.